Privacy & Policy

The UK data protection laws require us to have a legal basis for using your personal information. The overarching policy is to collect personal data in the public interests. We may use your information through:

When process your personal information, we may rely on legitimate interest which is not outweighed by your personal rights and freedoms. Under this category while we send you marketing email or post, or conduct a research, we act in a balanced manner to ensure we consider the impact of activities and services on you as an individual. This also include collecting personal data to fulfil a regulatory requirement or to detect fraudulent activities.

We may use your personal information with your consent and permission, for example to send you marketing emails.

If you work for us or have been engaged with our campaigning or fundraising activities, we may process your personal information as part of the work or service agreement. This includes to use such information for your health and safety at our centres, fundraising or campaigning events.

We do not sell your information with any external agencies, organisations or marketing companies. We may disclose your information only where we are legally obliged to do so for fraud detection or safeguarding. Other instances where we share your information with third parties is ensure the terms and conditions of the use of our website and services. We will always ensure the rights and safety of our donors and supporters remain intact. We may exchange information with local authorities, social services and organisation for health and safety, safeguarding and for the provision of legal, health and care services. We will ensure that while doing so we work well with people who we support through our charitable work without identifying specific individual/s.

However, we may not keep your information confidential specially where we need to safeguard children, young people and vulnerable adults. We may work in cooperation with social services or local authorities to safeguard you or anyother person at risk. We will check with you if its okay to do so unless we think it is not safe to do so.

We may share the IP addresses with external third parties for monitoring our campaigns. While we work with external service provider, we will ensure they abide by our privacy policy, data protection and safety requirements. We will keep your information safe for as long as we are legally required to do so. This is to fulfil our statutory requirements and is applicable for certain financial transactions and gift aid donations. Moreover, we may share your information for online advertising through Facebook and Google.

When we collect any information related to debit card, credit card or any other personal, we will ensure it is done securely. We will not save such information on our systems and use external secure payments systems compliant with the industry’s data protection requirements.